Municipal Contact Details

Matters falling directly under the jurisdiction of the City of Cape Town are often reported to us, eg electricity faults, water leakages, traffic signals, traffic offences. Any problems or faults of this nature should be reported directly to the relevant City department and NOT to our Portfolio Manager.

The reason why you should personally report problems or faults is that the relevant department often requires more information or specifics about the problem, our Portfolio Manager does not have such information. If an offence has been committed, the person reporting it may be asked for a sworn statement about the incident, again something our Portfolio Manager cannot provide.

Contact details for various Municipal departments in Cape Town are provided below; you can also visit the City of Cape Town website (link on right) for more information.

Accounts All accounts enquiries, including electricity, water consumption, etc. 086 _010 3089 accounts@capetown.gov.za

Disaster Risk Management Flooding, landslips, etc. All-hours number. 021 _597 5000 DisasterOperations.Centre @capetown.gov.za

Electricity Fault reporting, including street lights. General enquiries. 080 _022 0440 frcentre@capetown.gov.za ESKOM serviced areas. 086 _003 7566

Land Invasion Squatter control. 080 _022 5669

Metro Police General contact number, includes traffic police. 086 _076 5423

Ombudsman Any complants or concerns regarding City operations can be directed to the Ombudsman. 021 _400 5486/7 ombudsdirect@capetown.gov.za

Property Management Any issues regarding City properties in the Blaauwberg area; eg state of buildings, state of vacant municipal land. 021 _938 8057

Refuse Removal at Royal Ascot For problems or enquiries re municipal refuse removal at Royal Ascot, contact Mr van Rooy. 076 _164 5452

Roads & Stormwater All concerns about state of roads, potholes, flooding, traffic signs; and stormwater blockages, etc. 086 _010 3054 watertoc@capetown.gov.za

Solid Waste Weekly refuse removal at Royal Ascot: Mr Van Rooy 076 _164 5452   Refuse removal, area cleaning, illegal dumping, etc. 086 _010 3089 wastewise@capetown.gov.za

Traffic Police General contact number for reports and complaints. Also number for traffic signal faults. 086 _076 5423

Water Services Emergencies such as leaks & burst pipes. Complaints re water wastage, etc. 086 _010 3054 watertoc@capetown.gov.za