Municipal Contact Details

Matters falling directly under the jurisdiction of the City of Cape Town are often reported to us, eg electricity faults, water leakages, traffic signals. Any problems or faults of this nature should be reported directly to the relevant City department and NOT to our Portfolio Manager.

Contact details for various Municipal departments in Cape Town are provided below; you can also visit the City of Cape Town website (link on right) for more information.

Accounts All accounts enquiries, including electricity, water consumption, etc. 086 010 3089 accounts@capetown.gov.za

Disaster Risk Management Flooding, landslips, etc. All-hours number. 021 597 5000 DisasterOperations.Centre @capetown.gov.za

Electricity Fault reporting, including street lights. General enquiries. 080 022 0440 frcentre@capetown.gov.za ESKOM serviced areas. 086 003 7566

Land Invasion Squatter control. 080 022 5669

Metro Police General contact number, includes traffic police. 086 076 5423

Ombudsman Any complants or concerns regarding City operations can be directed to the Ombudsman. 021 400 5486/7 ombudsdirect@capetown.gov.za

Property Management Any issues regarding City properties in the Blaauwberg area; eg state of buildings, state of vacant municipal land. 021 938 8057

Roads & Stormwater All concerns about state of roads, potholes, flooding, traffic signs; and stormwater blockages, etc. 086 010 3054 watertoc@capetown.gov.za

Solid Waste Refuse removal, area cleaning, illegal dumping, etc. 086 010 3089 wastewise@capetown.gov.za

Traffic Police General contact number for reports and complaints. Also number for traffic signal faults. 086 076 5423

Water Services Emergencies such as leaks & burst pipes. Complaints re water wastage, etc. 086 010 3054 watertoc@capetown.gov.za